Shipping policy
Shipping Policy
Thank you for shopping with Scribpal! We aim to deliver your stationery safely and on time.
1. Order Processing Time
- All orders are dispatched within 1 working day.
- Orders placed after 2 PM are processed the next working day.
- No dispatch on Sundays or public holidays.
2. Delivery Timeline
Delivery time depends on your location:
- Local: 4–5 days
- Regional: 5–6 days
- National: 6–7 days
During sales, festivals, or extreme weather, delays may occur.
3. Shipping Partner
We ship all orders through Delhivery, our trusted courier partner.
4. Shipping Charges
Shipping charges vary based on location:
- Local shipping
- Regional shipping
- National shipping
Shipping fees (if applicable) will be displayed at checkout before payment.
5. Order Tracking
Once your order is dispatched, you will receive an email/SMS with your:
- Tracking ID
- Courier partner link
You can track your shipment anytime.
6. Wrong Address or Non-delivery
If an order is returned to us due to:
- Incorrect address
- Unreachable contact number
- No response to delivery attempts
Re-shipping charges will apply.
7. Damaged Packages
If your package arrives damaged:
- Take photos immediately
- Email us within 48 hours at info@scribpal.com
We will assist you as per our Return/Replacement Policy.
8. Questions?
For shipping-related queries, contact us at: info@scribpal.com